Customer Success Stories

Multiple Industries and Verticals

vaiaverse.‘s AI-Employees work in multiple industries. From Real Estate and E-Commerce to Healthcare Providers.

Available 24/7 without a Break

vaiaverse.‘s AI-Employees are available 24/7, never sleep or get sick or ask for holidays. Even during peak hours.

Cost Saver and Money Maker

vaiaverse. not only saves a lot of labour costs but also demonstrably contributes to more sales.

Not only Customers, Happy Customers

vaiaverse. increases customer satisfaction through immediate, personalized interactions.

Revolutionizing Customer Service with AI-Employees

Challenge

A German medical supply company was overwhelmed by 3,500+ monthly phone calls, limiting staff productivity and negatively impacting revenue.

Solution

They implemented and integrated vaiaverse.’s Digital Receptionist Sophie seamlessly with their phone system. Sophie now handles all incoming calls, answers standard queries, and only transfers complex issues to human staff, ensuring human staff can focus on revenue generating tasks.

Results

  • N

    ROI achieved within weeks
  • N

    Staff freed up for revenue-generating activities
  • N

    Improved customer service with 24/7 availability
  • N

    Significantly reduced wait times for callers

Getting Qualified Meetings Booked on Autopilot

Challenge

A well-established mid-size fitness software company needed more and better leads without hiring more staff.

Solution

A combination of vaiaverse.‘s AI-Employees Sam, Jake and Sara attract and qualify leads and book Sales-Meetings on Autopilot.

Results

  • N

    More meetings in the first month than the whole previous year
  • N

    50% reduction in administrative tasks
  • N

    24/7 lead qualification based on the user's interaction
  • N

    Positioned the company for future growth and innovation

Transforming Surveys with AI-Employees

Challenge

An E-Commerce Store needed to digitize and automate a complex survey process that was labor-intensive and time-consuming.

Solution

They integrated vaiaverse.‘s Feedback Manager Hamid  in their phone system and CRM to conduct surveys, analyze responses, and provide instant, personalized feedback. As a bonus, participants can discuss their results with the AI-Employee, asking questions and receiving tailored advice.

Results

  • N

    Created a sustainable, scalable survey method
  • N

    Dramatically reduced labour costs
  • N

    Increased customer satisfaction through immediate, personalized interactions
  • N

    Boosted revenue through improved customer engagement
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