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Mastering Customer Feedback Collection Without Being Obtrusive

Mastering Customer Feedback Collection Without Being Obtrusive

Jun 25, 2025 | Uncategorized

Mastering the Art of Honest Customer Feedback: Timing and Tailored Engagement Without the Annoyance Collecting honest customer feedback without overwhelming or annoying customers requires a delicate balance of timing and targeted engagement. The key lies in reaching...
The Hidden Cost of Manual Prospecting: Unveiling and Solving Inefficiencies

The Hidden Cost of Manual Prospecting: Unveiling and Solving Inefficiencies

Jun 24, 2025 | Uncategorized

The True Financial and Operational Toll of Manual Prospecting—and How Automation Alleviates It Manual prospecting imposes a steep financial burden on sales organizations, driven largely by the extensive time and labor required to identify and engage potential clients....
When the Clock Strikes Closed: Handling Customer Requests Beyond Business Hours

When the Clock Strikes Closed: Handling Customer Requests Beyond Business Hours

Jun 23, 2025 | Uncategorized

Implementing Effective Voicemail, Call Forwarding, and IVR Solutions to Handle Customer Requests When Your Support Team Isn’t Available 24/7 1. Seamlessly Integrating Voicemail, Call Forwarding, and AI-Powered IVR for Uninterrupted Customer Support To ensure...
Separating the Curious from the Committed: Efficient Strategies for Sales Teams

Separating the Curious from the Committed: Efficient Strategies for Sales Teams

Jun 21, 2025 | Uncategorized

Harnessing Visitor Identification Tools to Distinguish Genuine Buyers and Maximize Sales Efficiency Visitor identification tools serve as a pivotal asset for businesses aiming to focus their sales teams exclusively on genuine prospects rather than casual browsers....
The New Mindset: Why Modern Scaling Relies on Systems, Not Headcount

The New Mindset: Why Modern Scaling Relies on Systems, Not Headcount

Jun 20, 2025 | Uncategorized

From Headcount to High-Impact Systems: Embracing Exponential Growth in Modern Scaling Scaling a business no longer means simply hiring more people to increase output. This conventional, linear approach assumes a direct correlation between team size and productivity,...
Missed Calls, Missed Revenue: Why Your Reception Could Be Hurting Your Business

Missed Calls, Missed Revenue: Why Your Reception Could Be Hurting Your Business

Jun 19, 2025 | Uncategorized

Missed Calls, Missed Revenue: The Financial Impact of Poor Reception on Businesses 1. Beyond Lost Sales: How Missed Calls Drain Revenue, Disrupt Operations, and Damage Reputation Missed calls represent a critical, often invisible drain on business revenue and...
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Recent Posts

  • Conquer the Chaos: Automate Your Marketing Campaigns Effortlessly
  • Optimal Follow-up Timing: What Works Best and How to Avoid Common Pitfalls
  • Conquering the Top 3 Time-Wasters in Customer Support and Sales
  • Never Lose a Lead Again: How Structured Follow-Up Outperforms Memory
  • Your Leads Aren’t Cold – They Just Need Better Questions

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Hamid – Your AI Feedback Manager

Collects feedback, boosts reviews, and uncovers insights – so you keep improving while building trust with new customers.

What Hamid does

  • 📞

    Asks for feedback after interactions

    Via phone, email or WhatsApp
  • 🚨

    Identifies unhappy customers

    Flags issues early so you can act fast
  • 🧠

    Collects insights & suggestions

    Understand what clients really want
  • 📤

    Sends results to your team or tools

    CRM, Slack, Email or Airtable

What you get out of it

  • ⭐

    More reviews

    Google, Trustpilot, internal surveys
  • 🧲

    Lower churn

    Solve problems before they escalate
  • 📊

    Better decision-making

    Improve service, product, communication
  • ⚙️

    Less manual feedback chasing

    Integrated into your workflow automatically

Listen to Hamid working

Asking for Feedback

https://vaiaverse.com/wp-content/uploads/2025/05/Hamid-Demo-Feedback-Outbound.mp3

Last month, Hamid collected 3'893 pieces of feedback. ⭐️⭐️⭐️⭐️⭐️

Use Cases

⭐

Post-Service Reviews

⭐

Automatically asks for Google/Trustpilot reviews after a call, booking or consultation.

📈

Customer Recovery

📈

Detects negative sentiment early and alerts your team before a client is lost.

📊

SaaS Feedback Loops

📊

Captures feedback after onboarding or feature use to improve the product.

🏨

Hospitality Feedback

🏨

Collects guest impressions after check-out to spot trends and improve guest satisfaction.

🛠

Service Business QA

🛠

Asks simple feedback questions to measure service quality across locations or agents.

Pricing

$ 400 setup fee

+

$ 390 /month
Hire Hamid Now
Feedback script & logicZ
Multichannel outreachZ
Integration with CRM, Slack, Email or AirtableZ
Review encouragementZ
500 AI Credits includedZ

How does Hamid ask for feedback?




Via phone call, SMS, WhatsApp or email – depending on what your customers prefer.

Can I customize the questions?




Yes – we define the tone and questions based on your goals.

Where does the feedback go?




Directly into your system – via email, Slack, CRM or a shared dashboard.

Can Hamid push for public reviews too?




Absolutely – we include review links and encourage satisfied customers to share publicly.

What are AI Credits?




Each time Hamid makes a call or sends a message, he uses 1 Credit. You get 500 Credits per month – enough to run a high-performing AI Feedback Manager. You’ll be notified when more are needed.

What happens when my credits run out?




We’ll notify you before that happens. You’ll get a reminder and can top up your balance. Hamid keeps working without interruption. No hidden fees. Just transparent, pay-as-you-grow usage.

Who pays for phone & message delivery?




We connect your phone number or SMS/WhatsApp service (e.g. Twilio) to our AI system. This gives you full control and transparency over carrier costs. We only charge for the AI intelligence – not for delivery.

×

Sara – Your AI Follow-Up Expert

Follows up with leads and clients, confirms appointments, and reduces no-shows – without you lifting a finger.

What Sara does

  • 🔔

    Give timely reminders

    Before calls, meetings or events
  • 🔁

    Follows up on no-shows

    Re-engages leads who didn’t show up
  • 📅

    Confirms or reschedules appointments

    Lets clients reschedule or cancel easily
  • 📤

    Updates calendar and CRM

    Keeps you informed and organized

What you get out of it

  • 📉

    Fewer no-shows

    More people show up = more closed deals
  • 🔄

    Reactivated leads

    Lost leads get a second chance
  • 📆

    Better planning

    No more overbooking or missed slots
  • 🗂️

    No manual follow-up

    Sara does it all automatically

Listen to Sara working

Appointment Reminder

https://vaiaverse.com/wp-content/uploads/2025/05/Sara-Demo-Arzt-Outbound.mp3

Last month, Sara followed up 6'128 times – and reduced no-shows by 38%. ⭐️⭐️⭐️⭐️⭐️

Use Cases

📅

Appointment Reminders

📅

Sends reminders before booked calls, meetings or events – via SMS, WhatsApp or Email.

🙈

No-Show Recovery

🙈

Automatically follows up with missed appointments and tries to reschedule.

🛍

Sales Follow-Up

🛍

Reminds leads from campaigns that they downloaded something – and nudges them to act.

🧑‍🎓

Coaching Programs

🧑‍🎓

Keeps clients on track with module reminders and nudges to complete tasks on time.

🧘

Wellness & Health Services

🧘

Reduces missed treatments with pre-appointment reminders and feedback collection.

Pricing

$ 400 setup fee

+

$ 390 /month
Hire Sara Now
Reminder & follow-up logicZ
Multichannel outreach (SMS, WhatsApp, Email)Z
Calendar & CRM syncZ
No-show trackingZ
500 AI Credits includedZ

Can Sara speak multiple languages?




Yes – she can follow up in 50+ languages, including German, Arabic, French, and more.

What if someone wants to reschedule?




Sara handles it and updates your calendar automatically.

How does Sara know when to follow up?




We connect to your calendar or CRM to track appointment dates and outcomes.

Is there a human handover if needed?




Yes – we can set conditions for escalation or direct contact.

What are AI Credits?




Each time Sara makes a call or sends a message, she uses 1 Credit. You get 500 Credits per month – enough to run a high-performing AI Follow-Up Expert. You’ll be notified when more are needed.

What happens when my credits run out?




We’ll notify you before that happens. You’ll get a reminder and can top up your balance. Sara keeps working without interruption. No hidden fees. Just transparent, pay-as-you-grow usage.

Who pays for phone & message delivery?




We connect your phone number or SMS/WhatsApp service (e.g. Twilio) to our AI system. This gives you full control and transparency over carrier costs. We only charge for the AI intelligence – not for delivery.

×

Sam – Your AI Lead Generator

Finds and enriches new prospects – so your sales team or AI Qualifier can take over from there.

What Sam does

  • 🔍

    Finds and enriches new leads

    Based on your target audience and ideal customer profile
  • 🧠

    Identifies the best leads first

    Ranks all leads based on relevance – so you know who’s worth contacting.
  • 📤

    Saves leads in your CRM

    Structured, clean, and ready for contact
  • 🤝

    Hands off to your team or AI Qualifier

    No contact initiated – full control remains with you

What you get out of it

  • 🌊

    Consistent lead flow

    Your pipeline fills automatically – without manual research
  • 🎯

    Better targeting and sales focus

    Your team or AI agents engage only with relevant prospects
  • ⚙️

    No manual research or list building

    Sam handles the heavy lifting – hands-free
  • 🔄

    Full control over outreach

    You decide when and how leads are contacted

Use Cases

🤝

B2B Lead Generation

🚀

Sam finds Leads based on your ICP (Ideal Customer Profile), enriches them with more data and saves them in your CRM.

🧠

Data Enrichment

🧠

Enriching customer data with more valid data sources is a tedious and time-consuming task. Sam really loves this task.

🎯

Personalised Communication

🎯

Build a full lead profile with LinkedIn data like job experience and latest posts to communicate highly personalised.

🤖

Automate LinkedIn

🤖

Let Sam find and enrich your ICP and send connection requests on LinkedIn – without you having to lift a finger.

🕵️‍♂️

Find decision-makers

🕵️‍♂️

Automate the discovery of key decision-makers (e.g., CEOs, CTOs) and enrich their profiles with you as human verification

Last month, Sam enriched 17'392 profiles and sent 12'543 LinkedIn connection requests – hands-free and on point. ⭐️⭐️⭐️⭐️⭐️

Pricing

$ 800 setup fee

+

$ 390 /month
Hire Sam Now
Target audience research supportZ
ICP targeting logic includedZ
Lead enrichment & data scoringZ
CRM integrationZ
500 Leads included (50 AI Credits)Z

Where do the leads come from?




We use trusted databases, enrichment tools & LinkedIn – based on your ideal customer profile.

Does Sam integrate with my CRM?




Absolutely. We support most CRMs in the market.

How fast does Sam deliver results?




As soon as Sam starts working, Leads will be generated.

What are AI Credits?




Each time Sam researches and enriches a lead, he uses Credits. Your plan includes 1000 leads per month. Beyond that, you'll get 10 leads per credit. You’ll be notified when more are needed.

What happens when my credits run out?




You’ll be notified in advance. Sam keeps working, and you can top up manually. No hidden fees. Transparent, pay-as-you-grow usage.

×

Sophie – Your AI Receptionist

Answers every call within seconds, routes inquiries, and makes sure no opportunity gets lost – even after hours.

What Sophie does

  • 📞

    Answers all inbound calls

    Within 3 rings, 24/7
  • 🔀

    Routes callers to the right contact

    Based on topic or urgency
  • 🗓

    Takes messages & books appointments

    Captures info when team is unavailable
  • 📤

    Forwards by email, SMS or CRM

    Instantly sent to the right team member

What you get out of it

  • 🟢

    0 missed calls

    Never lose leads to voicemail or silence
  • 🌟

    Better first impressions

    Looks & feels like real customer care
  • 💬

    More conversions

    More booked meetings without extra staff
  • 🔄

    No manual follow-up needed

    All info where it needs to be – in real time

Listen to Sophie working

Receptionist

https://vaiaverse.com/wp-content/uploads/2025/05/Sophie-Demo-Receptionist-Inbound.mp3

Appointment Booking

https://vaiaverse.com/wp-content/uploads/2025/05/Sophie-Demo-Appointment-Inbound.mp3

Last month, Sophie handled 41'678 calls and messages – without missing a single lead. ⭐️⭐️⭐️⭐️⭐️

Use Cases

🏢

Office Reception

🏢

Sophie answers calls, routes inquiries and takes messages – like a real front desk assistant, but 24/7.

💅

Beauty Salon

💅

Handles appointment bookings and reschedulings without involving your team.

🏨

Hotel Front Desk

🏨

Handles guest calls, answers questions and forwards to staff when needed - no matter the language

☎️

Call Center Support

☎️

First-line customer service to filter and route calls before agents get involved - with all your knowledge

🛠

Service-Based Businesses

🛠

Handles standard inquiries (pricing, opening hours, availability) without tying up human staff.

Pricing

$ 300 setup fee

+

$ 390 /month
Hire Sophie Now
Custom call script call handlingZ
Message forwarding (Email, SMS, CRM)Z
Calendar integrationZ
Ongoing updates & optimizationZ
500 AI Credits includedZ

How does Sophie know what to say?




We design a custom call flow based on your business needs – fully tailored.

What if someone calls outside business hours?




Sophie answers 24/7 unless you set specific times.

Can Sophie transfer calls to humans?




Yes – she can forward to a person or voicemail based on the situation.

Can I change the script later?




Of course. You can request updates anytime – included in the plan.

What are AI Credits?




Each time Sophie answers a call or sends a message, she uses 1 Credit. You get 500 Credits per month – enough to run a high-performing AI Receptionist. You’ll be notified when more are needed.

What happens when my credits run out?




We’ll notify you before that happens. You’ll get a reminder and can top up your balance. Sophie keeps working without interruption. No hidden fees. Just transparent, pay-as-you-grow usage.

Who pays for phone & message delivery?




We connect your phone number or SMS/WhatsApp service (e.g. Twilio) to our AI system. This gives you full control and transparency over carrier costs. We only charge for the AI intelligence – not for delivery.

×

Jake – Your AI Lead Qualifier

Calls new leads, asks the right questions, and hands off only the hot ones – so your sales team stays focused.

What Jake does

  • 📞

    Calls or messages leads within seconds

    after form submission, ad click, or chat – or forwarded from Sam
  • ❓

    Asks smart qualifying questions

    via phone, WhatsApp or email – based on your preferences
  • 📅

    Books meetings with qualified leads

    directly into your calendar
  • 🗂️

    Updates your CRM

    automatically with tags and logs of every interaction

What you get out of it

  • 🚀

    98% faster first response time

    Strike while the lead is hot
  • 🔥

    Only hot leads reach your team

    No time wasted on wrong leads
  • 📈

    2.6x higher conversion

    More deals with less effort
  • 💸

    120+ hours saved/month

    Your team stays focused on closing deals

Listen to Jake working

Lead Qualification

https://vaiaverse.com/wp-content/uploads/2025/05/Jake-Demo-Real-Estate-Outbound.mp3

Last month, Jake qualified 19'532 leads – without breakting a sweat. ⭐️⭐️⭐️⭐️⭐️

Use Cases

🏗

Real Estate

🏗

Qualifies inbound buyer leads from property ads and books viewings for agents.

🩺

Private Clinics

🩺

Calls inbound leads, checks insurance, urgency and hands over only real patients.

🏫

Coaching & Training

🏫

Filters leads who showed interest or booked a webinar – to find real sales opportunities.

💼

Consulting Firms

💼

Calls leads, checks budget, needs & timeline – hands off hot leads to the sales team.

🧾

Tax & Legal Services

🧾

Qualifies form submissions for service relevance before booking a consultation.

Pricing

$ 600 setup fee

+

$ 390 /month
Hire Jake Now
Custom qualification scriptZ
CRM & calendar integrationZ
Lead scoring & taggingZ
Ongoing monitoring & updatesZ
500 AI Credits includedZ

How fast is Jake live?




Usually within 5–7 working days after your briefing.

Can I change Jake’s script?




Yes, anytime – we update it for you.

What if a lead doesn’t pick up?




Jake follows up automatically. If no call is answered, he can switch to WhatsApp or email based on your setup.

Does Jake work with my tools?




Yes – Jake integrates with most calendars and CRMs.

What are AI Credits?




Each time Jake makes a call or sends a message, he uses 1 Credit. You get 500 Credits per month – enough to run a high-performing AI Lead Qualifier. You’ll be notified when more are needed.

What happens when my credits run out?




We’ll notify you before that happens. You’ll get a reminder and can top up your balance. Jake keeps working without interruption. No hidden fees. Just transparent, pay-as-you-grow usage.

Who pays for phone & message delivery?




We connect your phone number or SMS/WhatsApp service (e.g. Twilio) to our AI system. This gives you full control and transparency over carrier costs. We only charge for the AI intelligence – not for delivery.

×
×