Unlike other AI-Assistants, vaia.‘s AI-Employees are not meant to be used by you. They run in the background and perform  tasks and interact like humans.

Our aim is not to replace employees. We want to relieve employees so that they can focus on revenue-generating tasks.

vaia.‘s AI-Employees automate customer interactions by handling both outbound and inbound calls in multiple languages. They perform tasks like qualifying leads, scheduling appointments, transferring calls, answering support queries, managing property inquiries, making room or table reservations, and more.

Our AI-Employees are versatile and can be deployed in industries such as real estate, hospitality, healthcare, law, retail, automotive, e-commerce, and more.

Yes, vaia. supports both inbound and outbound calls, ensuring seamless communication for your business.

Yes, vaia. supports over 30 languages, including Arabic, Hindi, French, German, Russian and others.

vaia. operates in EU, UK, UAE, US, Australia, Singapore, India, and many other regions.

Yes, vaia. can analyze emotions like anger or joy during calls, adding valuable context to enhance interactions.

If your AI-Employees cannot resolve an inquiry, it can either seamlessly transfer the call to a human agent for a smooth customer experience or send an internal notification requesting a call-back.

To use your new AI-Employee, you’ll need a digital phone number, which is provided through Twilio or Vonage. We’ll guide you through the simple setup process to ensure everything is configured correctly.

Yes, vaia. can perform in-call actions like appointment scheduling or accessing your CRM. Post-call actions, such as sending confirmation emails can be performed as well.

Unlike generic out-of-the-box solutions, vaia.’s AI-Employees are fully customizable to align with your workflows and technology stack.

Yes, we can make vaia. speak with your voice and accent for a personalized touch.

Our pricing includes a fixed monthly fee plus a charge per minute for AI interactions. Some of our plans have minutes included.

To be fully transparent, yes. In addition to our monthly fee and the per-minute charge for AI interactions, you’ll be responsible for Twilio’s or Vonage’s fees for the digital phone number and any call usage. Prices can be found on their websites. For example, the monthly fee for a phone number is approximately 1$ per month. The call rates vary by country and number type and can also be found on their websites.

AI interactions cover the actual time your AI-Employee is actively handling calls, whether it’s answering customer inquiries, providing information, scheduling appointments, or managing real-time conversations. Since these interactions require processing power and intelligent automation, they incur costs. By using a prepaid minutes package, you have full control over your usage and expenses, ensuring a cost-effective and predictable pricing model.

Some AI voice platforms may seem cheaper per minute, but they often come with hidden costs. Many require manual setup, external tools, extra fees for integrations, and limited support, which means you’ll spend more time and money getting everything to work properly.

With vaiaverse., everything is included. We even build your AI-Employees for you, provide proven templates, handle integrations, and offer full support and maintenance. Plus, all AI interactions are fully managed and optimized by AI-Experts, ensuring higher accuracy and efficiency, which can reduce the overall minutes you need. In the end, you get a smarter, hassle-free solution with predictable costs.

Before using up all the minutes in your package, you’ll receive a notification and the possibility to top up your minutes. If your AI-Employee runs out of minutes, it will stop handling calls until you purchase additional minutes. We’ll notify you in advance so you can top up without interruptions.

Yes! Any unused minutes will roll over to the next month, so you never lose what you’ve already paid for. This allows you to adjust your usage without worrying about wasted minutes.

Our team handles all prompt design and prompt engineering to ensure your AI-Employee delivers natural and professional conversations tailored to your needs.

We use models from OpenAI, Anthropic, Google, Groq and Perplexity. The model used depends on your use case. But don’t worry we’ll choose the option for you.

Yes, vaia. works with custom LLMs, even hosted on your very own server.

Yes, vaia. can integrate with any API-compatible system, including CRM platforms like Hubspot, Salesforce, HighLevel, SalesBro and many more. Also multiple reservation and property management systems as well as fleet management tools can be integrated. If you have specific integration needs, let us know, and we’ll assist with the setup.

Within the first 30 days, you’ll get your money back. The minutes that have been used by your AI-Employee during this time, will be deducted from your refund.

It takes 48 hours to launch your fully trained vaia. AI-Employee.

vaia.‘s AI-Employees require minimal IT involvement. You can integrate it with your existing tools using No-Code Platforms or we’ll handle it for you.

vaia. encourages compliance with all local regulations. We do not have comprehensive knowledge about the legalities that prevail in different parts of the world. We recommend that you consult legal experts in your area to ensure adherence the rules governing Al calling in your region. Our Terms of Service require our clients to have explicit consent from contacts for outreach using AI or pre-recorded voice calls. They also agree to comply with all relevant regulations and guidelines under the TCPA, TSR, and other applicable laws in their communications with their contacts. For any additional legal queries please consult your local legal team.

vaia. complies with SOC 2, CCPA and GDPR, and can comply with HIPAA standards, ensuring all data is securely handled and transcribed.

Yes, all call transcripts and recordings are accessible within our application for review.

Yes, vaia. analyzes customer emotions during calls to adjust responses and improve the overall experience.

Yes, you can upgrade, downgrade or cancel your plan at any time. We believe in flexibility, there are no long-term contracts. And in case you’re not happy, we offer a 30 day money-back guarantee.

We provide 24/7 support through chat, email, and web calls.

Our enterprise solutions include custom AI models, unlimited call capacity, custom accent and voice development, and dedicated infrastructure for handling high call volumes.